Privacy Policy

Last updated: December 25, 2025

This Privacy Policy describes how PT. GAYA HIDUP BERSAMA ("we," "us," or "our") collects, uses, and shares your information when you use our Drawing Notes mobile application and related services.

1. Information We Collect

1.1 Information You Provide

When you use our Drawing Notes app, we may collect the following information:

  • Voice Messages: Audio recordings of your voice messages sent through the app
  • Channel Information: Channel names, descriptions, and membership details for group communication
  • User Profile: Display name, profile picture, and any other information you choose to provide
  • Support Communications: Information you provide when contacting our support team

1.2 Automatically Collected Information

We automatically collect certain information when you use our app:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: How you interact with our app, channels joined, messages sent/received, and performance data
  • Location Data: General location information (with your consent) for location-based features
  • Audio Data: Voice message recordings and audio processing data
  • Log Data: IP address, access times, and app usage statistics

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To deliver voice messaging, group channels, and push-to-talk functionality
  • Audio Processing: To process, store, and transmit your voice messages to intended recipients
  • Group Communication: To manage channel memberships and facilitate group conversations
  • Message History: To store and provide access to your previous voice messages
  • Improve Services: To analyze usage patterns and enhance app performance and audio quality
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Security: To protect against unauthorized access and ensure app security
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send you updates about new features and services (with your consent)

3. Information Sharing and Disclosure

Important: We may share your audio data with third parties as indicated in the Google Play Store data safety section. We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

3.1 Audio Data Sharing

Your voice messages and audio data may be shared with third parties for:

  • Audio processing and transmission services
  • Cloud storage and data hosting
  • Technical infrastructure providers
  • Analytics and performance monitoring

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Voice message processing and delivery
  • Cloud storage and data hosting
  • Analytics and performance monitoring
  • Customer support services
  • Infrastructure and technical services

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or legal proceedings
  • Protection of our rights, property, or safety

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

Important Security Notice: As indicated in the Google Play Store data safety section, data is not encrypted. We implement appropriate technical and organizational measures to protect your information:

  • Access Controls: Strict access controls limit who can access your information
  • Secure Transmission: Voice messages are transmitted using secure protocols
  • Regular Audits: We conduct regular security assessments and updates
  • Employee Training: Our team receives regular security training

Data Encryption Status: Please note that your data is not encrypted as stated in the Google Play Store listing. While we implement other security measures, we cannot guarantee the security of your data against all threats.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

Important Data Retention Notice: As indicated in the Google Play Store data safety section, data cannot be deleted. We retain your information for as long as necessary to:

  • Provide our services to you
  • Maintain message history and channel functionality
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

Data Deletion Status: Please note that as stated in the Google Play Store listing, data cannot be deleted. This means your voice messages, channel information, and other data may be retained indefinitely.

You may contact us to request information about your data, but deletion may not be possible due to technical limitations.

6. Your Rights and Choices

Important: Due to technical limitations as indicated in the Google Play Store data safety section, some rights may be limited. Depending on your location, you may have the following rights:

6.1 Access and Control

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Limited - Data cannot be deleted as stated in Google Play Store listing
  • Portability: Request a copy of your data in a portable format

6.2 Voice Message Controls

  • Control who can send you voice messages
  • Manage channel memberships and notifications
  • Use swipe-to-delete feature for individual messages (with undo option)
  • Customize notification preferences

6.3 Location Services

You can control location permissions through your device settings. Location data may be collected as indicated in the Google Play Store permissions.

6.4 Audio Permissions

You can control microphone permissions through your device settings. Note that disabling microphone access will prevent you from sending voice messages.

7. Children's Privacy

Our Drawing Notes app is rated "Everyone" and is designed for general use, including families and children. However, we do not knowingly collect personal information from children under 13 years of age without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Parents and guardians should be aware that voice messages and location data may be collected when children use this app. We encourage parents to supervise their children's use of the app and review our privacy practices.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Third-Party Services

Our app may contain links to third-party services or integrate with third-party applications. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.

9.1 Google Play Services

Our app is distributed through Google Play Store and may use Google Play Services. Google's privacy policy applies to their services: https://policies.google.com/privacy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in our app
  • Sending you an email notification
  • Displaying a notice in the app

Your continued use of our app after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: crawloft@gmail.com
Company: PT. GAYA HIDUP BERSAMA
Address: Ruko Green Garden, Blok. A14 NO. 36, RT. 001/RW.003
Kedoya Utara, Kebon Jeruk
Kota Administrasi Jakarta Barat
DKI Jakarta 11520 Indonesia
Phone: +62 889-0110-0725

11.1 Data Protection Officer

For EU residents, you may contact our Data Protection Officer at: crawloft@gmail.com

12. Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal information based on the following legal grounds:

  • Contract: To provide voice messaging and group communication services
  • Legitimate Interest: To improve audio quality, app performance, and ensure security
  • Consent: For location data collection and marketing communications
  • Legal Obligation: To comply with applicable laws and regulations
  • Vital Interest: To protect the safety and security of our users

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information (Note: Limited due to technical constraints as stated in Google Play Store)
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights
  • Right to know about third-party data sharing (including audio data sharing)

To exercise these rights, please contact us using the information provided above. Please note that some rights may be limited due to technical constraints as indicated in the Google Play Store data safety section.

14. Drawing Notes App-Specific Information

14.1 Voice Messaging Features

Our Drawing Notes app provides the following voice messaging features that collect and process audio data:

  • Push-to-Talk: Instant voice message recording and transmission
  • Group Channels: Voice messaging within group conversations
  • Message History: Storage and retrieval of previous voice messages
  • Swipe-to-Delete: Individual message deletion with undo functionality
  • Audio Processing: Enhancement of audio quality for clear communication

14.2 Data Processing for Voice Features

To provide these voice messaging features, we process the following data:

  • Voice recordings are temporarily stored during transmission
  • Audio data is processed to improve sound quality
  • Channel membership information is maintained for group communication
  • Usage statistics are collected to improve app performance

14.3 Third-Party Audio Processing

As indicated in the Google Play Store data safety section, your audio data may be shared with third parties for:

  • Audio transmission and delivery services
  • Cloud storage and backup services
  • Technical infrastructure providers
  • Analytics and performance monitoring