Privacy Policy

Last updated: June 20, 2026

This Privacy Policy describes how PT. GAYA HIDUP BERSAMA ("we," "us," or "our") collects, uses, and shares your information when you use our Ball Maze mobile application and related services.

1. Information We Collect

1.1 Automatically Collected Information

We automatically collect certain information when you use our app:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Log Data: IP address, access times, and app usage statistics

2. How We Use Your Information

We use the collected information for the following purposes:

  • Improve Services: To analyze usage patterns and enhance app performance
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Security: To protect against unauthorized access and ensure app security
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send you updates about new features and services (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Analytics and performance monitoring
  • Customer support services
  • Infrastructure and technical services

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or legal proceedings
  • Protection of our rights, property, or safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Access Controls: Strict access controls limit who can access your information
  • Regular Audits: We conduct regular security assessments and updates
  • Employee Training: Our team receives regular security training

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services:

  • Improve our services
  • Comply with legal obligations

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Control

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format

7. Children's Privacy

Our Ball Maze Game is rated "Everyone" and is designed for general use, including families and children. However, we do not knowingly collect personal information from children under 13 years of age without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Third-Party Services

Our app may contain links to third-party services or integrate with third-party applications. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.

9.1 Google Play Services

Our app is distributed through Google Play Store and may use Google Play Services. Google's privacy policy applies to their services: https://policies.google.com/privacy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in our app
  • Sending you an email notification
  • Displaying a notice in the app

Your continued use of our app after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: crawloft@gmail.com
Company: PT. GAYA HIDUP BERSAMA
Address: Ruko Green Garden, Blok. A14 NO. 36, RT. 001/RW.003
Kedoya Utara, Kebon Jeruk
Kota Administrasi Jakarta Barat
DKI Jakarta 11520 Indonesia
Phone: +62 889-0110-0725

11.1 Data Protection Officer

For EU residents, you may contact our Data Protection Officer at: crawloft@gmail.com

12. Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal information based on the following legal grounds:

  • Legitimate Interest: To improve app performance and ensure security
  • Consent: For location data collection and marketing communications
  • Legal Obligation: To comply with applicable laws and regulations
  • Vital Interest: To protect the safety and security of our users

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights
  • Right to know about third-party data sharing

To exercise these rights, please contact us using the information provided above.